Q&A

Q:  Did the hair keep the pattern well after washing?

A:  Except body wave does not act well, other textures all keep the pattern well after wash. The reason for body wave "loose texture" is the body wave is not kind of original very wavy hair, that's why after wash it turns to natural wavy or natural straight. Other than that this is Great quality hair that can be dyed to any color, curl and wand beautifully!

Q:  Can the hair be dyed or bleached?

A:  All the hair can be dyed and bleached to the color you want, except #613, but you need to do it professionally to get the exact color without damaging the hair. Human Hair will dry easily after leaving the donor, therefore pls do not dye or bleach the hair frequently.

Q: What's the best temperature for flat iron or curling iron?

A: We recommend 160~180 Celsius degrees or 320~360 Fahrenheit degrees! Even human hair can be burned if the temperature is too high without proper time control. Heat protection products will be recommended during high-temperature iron

Q: Will this hair hold curls well?

A: Yes! Our hair can hold curls beautifully! We have some tips:

1. Find the correct temperature for hair curling. We will suggest u raise the temperature little by little to test it out.

2. Time control is very important, we will suggest letting the wand/curl sits on the hair for around 8~10seconds at the proper temperature.

3. Apply some hair spray that will keep the curl pattern durable for a  whole day.

Q: Why does the hair shed or tangle?

A: New hair will have a few strands of initial shedding which is normal. Excessive shedding & tangle may come from:

a. poor weft construction

b.weft cutting

c. dry hair

For poor weft construction issues, please contact us and send pictures immediately, we will help u do a refund or exchange based on our refund policy. We strongly recommend customer sale weft & don't cut the track. And the dryness Problems will lead to tangle and shed, please follow our hair care instructions and do conditioner to co-wash it at least once a week!